1. Merchant contact information
Legal name: PROGRAMME PRODUITS S.E.N.C
Business name: Program Goods
Phone: [NUMBER]
Email: [CUSTOMER SERVICE EMAIL]
2. Products
Program Goods primarily sells clothing, caps, and accessories.
We do our best to accurately represent the colors, dimensions, and features of each product. However, the display may vary slightly depending on the screen used.
3. Prices and taxes
All prices are displayed in Canadian dollars, unless otherwise indicated.
Applicable taxes and delivery fees are calculated and presented before the final order confirmation. Program Goods may change its prices without notice, but a change will not retroactively apply to an order already placed.
4. Orders
The customer must provide complete and accurate information when placing an order, including their name, delivery address, email address, and payment information.
A confirmation will be sent by email after the order. The customer is responsible for verifying the information contained in this confirmation and promptly notifying us of any errors.
If a product becomes unavailable or a problem affects an order, Program Goods will contact the customer to offer a solution or a refund, in accordance with applicable laws.
5. Payment
The payment methods offered are those displayed at checkout.
Payment must be authorized before the order is processed. Transactions are processed using the secure payment services offered on our Shopify store.
6. Shipping and delivery
Destinations, rates, methods, and estimated delivery times are described in our Shipping Policy.
The customer must provide a complete and accurate delivery address. Program Goods is not responsible for delays caused by an incorrect address, subject to legal obligations.
7. Returns and refunds
The conditions, deadlines, and instructions regarding returns and refunds are indicated in our Return and Refund Policy.
This policy does not limit any rights applicable to defective products, products not conforming to their description, or products covered by a legal warranty.
8. Promotions
Promotional codes must be used in accordance with the terms of the relevant offer. Unless otherwise indicated, they are not redeemable for cash and cannot be combined.
9. Intellectual property
The name Program Goods, its logos, designs, photographs, texts, and other elements of the site belong to Program Goods or are used with permission.
They may not be reproduced, modified, or used for commercial purposes without written authorization.
10. Use of the site
It is prohibited to use the site for fraudulent or illegal purposes, or for purposes likely to compromise its operation or security.
Program Goods may limit access to the site when fraudulent or illegal activity is reasonably suspected.
11. Liability and legal warranties
To the fullest extent permitted by law, Program Goods cannot be held responsible for indirect damages resulting from the use of the site.
Nothing in these Terms limits the legal warranties or rights granted to consumers by the laws of Quebec and Canada.
12. Protection of personal information
Personal information collected during an order is processed in accordance with our Privacy Policy and applicable laws.
13. Modifications
Program Goods may modify these Terms as necessary. The version applicable to a purchase is the one presented to the customer at the time of the order.
14. Applicable laws
These Terms are governed by the laws of Quebec and applicable Canadian laws. Any dispute will be handled in accordance with the jurisdiction rules provided by law.
15. Contact us
For any questions regarding an order or these Terms:
Email: [EMAIL]